Privacy Policy

At SBW Creative, we value your privacy. This Privacy Policy outlines our commitment to you and how we manage your Personal Information.

We follow the Australian Privacy Principles (or APPS) as outlined in the Privacy Act 1988 (Cth). These principles guide how we collect, share, store, and protect your Personal Information. The full list of principles can be found on the Office of the Australian Information Commissioner’s website: www.oaic.gov.au.

Information We Collect

a)      Information You Provide Directly:

  • Name, email address, and contact details via forms (e.g., contact or newsletter sign-ups).

  • Project details or inquiries you send us.

b)      Automatically Collected Data:

  • IP address.

  • Browser type and version.

  • Pages visited and actions taken on our site.

  • Device and usage data (via analytics tools like Google Analytics).

Sensitive Information

 Under the Privacy Act, sensitive information includes details such as an individual’s racial or ethnic origin, political opinions, membership of political or professional associations, religious or philosophical beliefs, trade union membership, criminal record, or health information.

SBW Creative only uses sensitive information:

  • For the purpose it was provided.

  • For a directly related secondary purpose.

  • With your explicit consent.

  • Or when required or authorised by law.

We handle all sensitive information with care, discretion, and in accordance with applicable privacy obligations.

How We Use Your Information

We use your information to:

  • Respond to enquiries and communicate with you.

  • Improve our website and services.

  • Send occasional updates or newsletters (only if you opt in).

  • Analyse website traffic and performance.

We do not sell, rent, or trade your personal information to third parties.

Third Parties

We may use third-party tools and platforms to enhance our site, including:

  • Google Analytics.

  • Mailchimp (for newsletters).

  • Web hosting providers.

These services may collect data in accordance with their own privacy policies.

Security of Personal Information

We take appropriate measures to protect your data using industry-standard encryption, firewalls, and secure hosting environments. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location you may have rights to:

  • Access, update, or delete your personal data.

  • Object to or restrict certain data uses.

  • Withdraw consent from communications at any time.

To exercise any of these rights, please get in touch with us.

Children’s Privacy

SBW Creative does not knowingly collect information from children under the age of 16.  If you believe we have inadvertently done so, please contact us and we will delete it promptly.

Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted here with an updated revision date.

Complaints and Enquiries

Have questions about this policy or your data? Please contact:
Email: sam.walton@sbwcreative.com